Returns Policy

Returns & Refunds

We believe in the products we sell and we want you to be happy with them too! If they have failed you in anyway, please contact us so we can discuss the options and work out the best course of action. We may offer to exchange them or give you your money back, depending on the problem.

We check all our products prior to despatch to ensure they are free from faults. If you do receive a product that is faulty, we will replace it at no charge and fully refund the return postage.

Change of Mind Returns:

We will be sad if you change your mind, however, we do accept change of mind returns for a refund of the purchase price (excluding shipping) where products are returned within 30 days from the date of purchase in perfect, unused (and unwashed) condition with tags still attached and in good condition.  Proof of purchase is required.

Should the products not be in original condition, please contact us before returning it as this may save you some unnecessary costs. There is a $10.00 repackaging charge for items returned without original swing tags or with removed or damaged external original packaging.

We recommend that you return your unwanted items using registered post or trackable courier. We will not be held responsible if returned items are lost in transit.